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Frequently Asked Questions

What is the Nova Scotia Tourism Advisory Panel?

The Nova Scotia Tourism Advisory Panel was created by the Nova Scotia Department of Rural and Economic Development and Tourism (Nova Scotia Tourism) and is maintained by our research partner, Corporate Research Associates. The information we collect will only be used to better understand the opinions and needs of visitors to Nova Scotia. Participation is completely voluntary and all personal information you provide will be kept confidential and will not be sold, rented, loaned or used for sales solicitation. Your survey responses will be presented in aggregate form only and will not be personally identifiable in any way.

In appreciation for your time and contribution, you will be eligible for random prize draws which will only be open to our panel members.

Who can join the panel?

You must live outside of Nova Scotia, be 18 years of age and older, and make at least one vacation trip of at least one night away from home in a typical year in order to join the panel.

Can more than one person from the same household join?

Yes. However, each email address can be used only once.

How do I join?

You will be invited to join if you have agreed to be contacted for future Nova Scotia Tourism research. Simply accept the invitation and complete the profile survey.

After completing the registration survey, you will be sent a confirmation email. You must click on the link in your confirmation email to complete your registration process. To be sure you receive emails from the panel, please add the emails invite@cra-surveys.ca and nstourism@cra-surveys.ca to your contacts in your address books.

Can I unsubscribe once I join?

Participation in the panel is voluntary and you are free to leave the panel at any time. To unsubscribe, please visit the panel website at www.cra-surveys.ca/nstourism/ and, once signed in, click on the tab marked "Leave the panel". You can also send an email to nstourism@cra-surveys.ca with the word "unsubscribe" in the subject line.

How often should I expect to receive survey invitations?

We respect and appreciate the value of your time. We will ask you to complete no more than one survey per month. The invitations we send to you will be based on your responses to the Nova Scotia Tourism Advisory Panel registration survey so that we ensure that the surveys you are invited to participate in are most relevant to you.

How do I know my privacy is protected?

Nova Scotia Tourism is committed to protecting your privacy and will not share your personal information with anyone. For the panel's complete privacy policy, please click on the following link (privacy policy).

What if my email address changes?

You can go to the panel website at www.cra-surveys.ca/nstourism/ at any time to update your email address.

What if I have questions or need technical assistance?

If you are having difficulties, please email your question to nstourism@cra-surveys.ca or visit the panel website at www.cra-surveys.ca/nstourism/ and click on the technical support tab.

How do I make sure that I receive invitations to surveys?

Sometimes email is incorrectly identified as spam. When you receive your original email invitation from the panel, be sure to add the address to your contacts. This will ensure that any any invitations come directly to your inbox. You can also add the addresses invite@cra-surveys.ca and nstourism@cra-surveys.ca to your contacts manually.

What are the contest rules for surveys?

For complete contest rules, please click on the following link (contest rules).

How will I know if I have won a prize?

You will be contacted by email or telephone if your name is randomly drawn for a prize. Winners must sign a Contest Acceptance Form as a condition of receiving the prize and correctly answer a mathematical skill testing question (located on the Contest Acceptance Form). The selected entrant will have 10 business days to complete and return the Contest Acceptance Form. For complete contest rules, please click on the following link (contest rules).